Screen on a desk in an office showing overall service view with state information and graphs

Monitor IT Services in a heterogeneous Environment with Ceeview

Ceeview, an innovative service management solution offers the most flexibility to manage IT services in a complex and heterogeneous environment. With Boundless Unified Monitoring we empower organizations to centrally manage their IT services of a mixed – cloud and on-premises – environment. Data collected by existing tools and data derived from service providers can easily be aggregated into an overall service view. As a result, IT Operations and consumers gain full transparency about their relevant IT service status regardless of the origin of data.

Architecture

In this use case, PRTG is used to monitor on-premises IT infrastructure. A cloud provider offers health indicators collected by CA UIM. 1Gateway connects to their API, filters the service relevant monitoring messages, modifies the message as needed and routes it to the destination Ceeview endpoint. In Ceeview the messages get aggregated and modeled to IT services. IT service status, based on messages from the various origin is accessible either in browser-based dashboards or in Ceeview mobile app.

1Gateway flexibility and its out-of-the-box plugins make the implementation a matter of hours. 1Gateway follows a codeless paradigm that allows easy extensions for new requirements.

Watch the video and see how a Unified integration approach with 1Gateway enables IT Operations and their consumers to take advantage of Ceeview to gain more transparency about their IT service status.

Graphical Illustration of the technical solution archtiecture of the use Case "Ceeview - IT Service Monitoring""

Benefits:

  • Service focus – service information is readily accessible for IT Operations and their consumers in Ceeview
  • Protect your investment – service KPIs derived from existing tools and service providers
  • Gain flexibility when extending boundaries – a clever concept makes adding new KPIs from existing or new tools a piece of cake
Request Demo

Monitor IT Services in a heterogeneous Environment with Ceeview

Ceeview, an innovative service management solution offers the most flexibility to manage IT services in a complex and heterogeneous environment. With Boundless Unified Monitoring we empower organizations to centrally manage their IT services of a mixed – cloud and on-premises – environment. Data collected by existing tools and data derived from service providers can easily be aggregated into an overall service view. As a result, IT Operations and consumers gain full transparency about their relevant IT service status regardless of the origin of data.

Graphical Illustration of the technical solution archtiecture of the use Case "Ceeview - IT Service Monitoring""

Architecture

In this use case, PRTG is used to monitor on-premises IT infrastructure. A cloud provider offers health indicators collected by CA UIM. 1Gateway connects to their API, filters the service relevant monitoring messages, modifies the message as needed and routes it to the destination Ceeview endpoint. In Ceeview the messages get aggregated and modeled to IT services. IT service status, based on messages from the various origin is accessible either in browser-based dashboards or in Ceeview mobile app.

1Gateway flexibility and its out-of-the-box plugins make the implementation a matter of hours. 1Gateway follows a codeless paradigm that allows easy extensions for new requirements.

Watch the video and see how a Unified integration approach with 1Gateway enables IT Operations and their consumers to take advantage of Ceeview to gain more transparency about their IT service status.

Benefits:

  • Service focus – service information is readily accessible for IT Operations and their consumers in Ceeview
  • Protect your investment – service KPIs derived from existing tools and service providers
  • Gain flexibility when extending boundaries – a clever concept makes adding new KPIs from existing or new tools a piece of cake
Request Demo

Easy Integration

with 1Gateway, the fully supported product that simplifies tool integration

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Dashboard on a screen showing graphs and alerts

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See how IT Operations establish an umbrella solution to analyze performance and event data using Microsoft Operations Manager…

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Unfold the Potential

with Boundless Unified Monitoring.

Our approach

About us

Boundless Unified Monitoring is a joint initiative of Acentix, IT solution provider and Faciligate, vendor of the product 1Gateway. Building monitoring solutions to address business requirements does not have to be rocket science. Understanding scope and objectives first –  combined with flexible and modular integration technology –  empowers organizations to go above and beyond the boundaries set by existing products.

logo of acentix

The Acentix team provides creative IT monitoring solutions. We create added value by considering processes and technologies alike to foster the service-oriented behavior of IT organizations… MORE

logo of faciligate

Faciligate develops, markets and sells the data integration product 1Gateway. A clever concept based on standard plugins makes the setup of data exchange between endpoints a matter of a few hours… MORE